Damage to Barrel

Crossbow Hunting

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okie143
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Damage to Barrel

Post by okie143 » Tue Dec 19, 2017 7:25 pm

I am fairly new to crossbow hunting and just won a 2017 Excalibur Matrix 380 Tact-Zone Crossbow Package and when I received it from UPS the box had a big gouge in it.

When I unpacked the crossbow I found a big chip out of the barrel. I don't know if it hurts the crossbow or if I am just being too cautious.

Should I send it back and have them send me another one or keep it and put some JB Weld on it?

Any suggestions are appreciated.
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BrotherRon
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Re: Damage to Barrel

Post by BrotherRon » Tue Dec 19, 2017 7:48 pm

pictures would be helpful ;)
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okie143
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Re: Damage to Barrel

Post by okie143 » Tue Dec 19, 2017 8:25 pm

I upload one and don't know why it didn't show up.

When I try to post a picture or attach a picture I get, "Sorry, the board attachment quota has been reached."

What does that mean?

It want even allow me to drag it to this message box.
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Arrowflinger
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Re: Damage to Barrel

Post by Arrowflinger » Tue Dec 19, 2017 8:33 pm

Send it back. If you gouge it it's character; if it arrives from shipping with a gouge it's foul.
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gerald strine
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Re: Damage to Barrel

Post by gerald strine » Tue Dec 19, 2017 8:34 pm

I would call Danny Miller the U.S. Warrenty guy he will get you fixed up 740 483 2312
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Re: Damage to Barrel

Post by Riflemanz » Wed Dec 20, 2017 10:50 am

X2 call Danny!
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Re: Damage to Barrel

Post by paulaboutform » Wed Dec 20, 2017 1:47 pm

I'd get it replaced.....and just an FWI, what you're calling a barrel is actually called the mainframe...also referred to as the rail. :wink:

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ko4nrbs
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Re: Damage to Barrel

Post by ko4nrbs » Wed Dec 20, 2017 2:29 pm

My brother just got his Matrix 380 today via UPS and it has a small nick in it.
Image

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colouredchameleon
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Re: Damage to Barrel

Post by colouredchameleon » Wed Dec 20, 2017 4:09 pm

If the Picture is the damage to the 380 in question.
I would have to think long and hard before deciding to return it.$$$$$
I can not see how the Nick would hinder the performance ever,
I would inspect the nick however to ensure that no crack of any sort resulted from the offending blow.
If so then return for sure.
If Not
JB Weld :D away.

Would not be my first choice to use to repair however.
Found this to be great for repairs of this nature.
15 sec repair. A little longer depending on how deep and handy you are

Bondic® Liquid Plastic Welder!

Good Luck

ko4nrbs
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Re: Damage to Barrel

Post by ko4nrbs » Wed Dec 20, 2017 5:22 pm

colouredchameleon wrote:
Wed Dec 20, 2017 4:09 pm
If the Picture is the damage to the 380 in question.
I would have to think long and hard before deciding to return it.$$$$$
I can not see how the Nick would hinder the performance ever,
I would inspect the nick however to ensure that no crack of any sort resulted from the offending blow.
If so then return for sure.
If Not
JB Weld :D away.

Would not be my first choice to use to repair however.
Found this to be great for repairs of this nature.
15 sec repair. A little longer depending on how deep and handy you are

Bondic® Liquid Plastic Welder!

Good Luck
This is a different 380. It is a brand new one my brother recieved this morning. I thought it strange that two 380s were delivered damaged so close together.
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bigbowman
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Re: Damage to Barrel

Post by bigbowman » Wed Dec 20, 2017 8:00 pm

I’d personally have them send it back on their money and get some kind of compensation for happening twice in a row for the same product! That’s unacceptable to me! Twice on top of it!
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ko4nrbs
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Re: Damage to Barrel

Post by ko4nrbs » Wed Dec 20, 2017 8:12 pm

bigbowman wrote:
Wed Dec 20, 2017 8:00 pm
I’d personally have them send it back on their money and get some kind of compensation for happening twice in a row for the same product! That’s unacceptable to me! Twice on top of it!
To clarify this was my brother's crossbow and not a second one for the originator of this thread okie143. I posted my brother's crossbow damage because I thought it strange they both got buggered up crossbows at about the same time.

Sorry if I caused any confusion.
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Arrowflinger
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Re: Damage to Barrel

Post by Arrowflinger » Wed Dec 20, 2017 8:15 pm

Send it back; Dilly Dilly and to the pit of misery they go!!!
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Re: Damage to Barrel

Post by foofoo » Wed Dec 20, 2017 9:42 pm

what model is that? looks like that rough truck bed liner spray paint. i thought the excal black rails were anodize not paint.

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Re: Damage to Barrel

Post by Carnivorous » Wed Dec 20, 2017 9:59 pm

They are starting to powder coat some mainframes...
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