Warranty

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dutchhunter
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Warranty

Post by dutchhunter » Wed Jan 31, 2018 4:47 pm

I follow the link but cannot access warranty registration on my phone. I need to send back my dead zone scope it's fogging up bad on these cold mornings. Is there something I need to do different on my mobile to access the site.
Thanks.Dutch
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Onetimeonly x-->
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Re: Warranty

Post by Onetimeonly x--> » Wed Jan 31, 2018 5:15 pm

May have to go a different way to access the warranty gig? FWIW I have not been able to login as member using my cell since the new forum update...
'13 Matrix 380/Hawke XB30 Pro Scope
'13 Matrix 355/Hawke XB30 Scope
Boo Trigger & Custom Strings
Wabi Custom Calls
AND A WHOLE LOT OF FRESH AIR!!
Godspeed!!
Scott

hunter with MS
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Re: Warranty

Post by hunter with MS » Wed Jan 31, 2018 5:44 pm

I don't think it is a problem with the scope as you stated it is fogging up on cold days. My scopes do that like when I breath on the lens by mistake or take it from cold to warm it is called condensation . There is some stuff you can put on the lens to stop them from fogging up . I used to use it on my firearm scopes it came in a stick and you rubbed it on the lens . Think about it only fogs up on cold mornings no problem any other time so it has to do with the cold temps.

gerald strine
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Re: Warranty

Post by gerald strine » Wed Jan 31, 2018 7:51 pm

hunter with MS wrote:
Wed Jan 31, 2018 5:44 pm
I don't think it is a problem with the scope as you stated it is fogging up on cold days. My scopes do that like when I breath on the lens by mistake or take it from cold to warm it is called condensation . There is some stuff you can put on the lens to stop them from fogging up . I used to use it on my firearm scopes it came in a stick and you rubbed it on the lens . Think about it only fogs up on cold mornings no problem any other time so it has to do with the cold temps.
Depends if it is on the inside our out side of the scope, outside lens fogging is normal mother nature, inside the tube and you have lost your nitrogen and have a bad seal send it in if you are in the U.S. just call danney miller 740 483 2312 it is the best way to handle it .
Hunt eat sleep repeat.

dutchhunter
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Re: Warranty

Post by dutchhunter » Wed Jan 31, 2018 9:53 pm

Ya it's inside the tube. Was fine all of deer season. Then just started yo get s fog inside.
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hunter with MS
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Re: Warranty

Post by hunter with MS » Thu Feb 01, 2018 4:39 am

Now you have a problem you did not say from the start that is was inside .

dutchhunter
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Re: Warranty

Post by dutchhunter » Thu Feb 01, 2018 8:21 am

Right my post was about how to access warranty center on a mobile device. Sorry I did not go into details on the problem I was having
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robertyb
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Re: Warranty

Post by robertyb » Thu Feb 01, 2018 8:27 am

Excalibur Crossbow
2335 Shirley Drive
Kitchener, ON N2B 3X4

Toll Free: 800-463-1817
Phone: 519-743-6890
Fax: 519-743-6964
Wildlife Population Control Specialist

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Excalibur Marketing Dude
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Re: Warranty

Post by Excalibur Marketing Dude » Thu Feb 01, 2018 3:30 pm

The warranty program sometimes does not work properly with some cell phones depending on the type. If you're having problems please call us at 800-463-1817 and one of our service team can help you.

Peter

dutchhunter
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Re: Warranty

Post by dutchhunter » Thu Feb 01, 2018 5:26 pm

Thanks guys
I thought maybe I was doing somthing wrong. Or needed to use a pc to access the warranty info.
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