one shot scott wrote:I thought this was the case. Thanks for clearing that up DoeMaster. I think Marketing dude even mentioned that during shipping the strings may stretch depending on weather, (heat etc).Doe Master wrote:All the bows leave Excalibur strung .
All strings stretch . People who have been in the game long enough got to remember the Dacron stretch . It seemed to be never ending .
I should have added all bows leave strung short of brace height to anticipate some stretching .
Ultimately, its up to the consumer to read and know all the maintenance and care of the products that we use, we can point to excal all we like for the low brace height problems, but its the user who isn't doing their homework!!
I still think a stringing aid should be included in the kit so the consumer can maintain their bow properly. Clearly its a very important tool.
.....hmmm!
"Ultimately up to the consumer to read and know all of the maintenance and care of the product they use!"
I let that sentence filter through my grey matter this morning over a nice cup of joe....I kept wavering back and forth in how I felt about this.
What I can say is, if I were the manufacturer I would want to do everything in my power to provide the necessary training, etc. to avoid "any" potential problems and lawsuits. We live in a very litigious society with people suing over any "wrong" that they feel happened to them.
With that said, I think Excalibur has done a phenomenal job in keeping customers happy with their customer service and lifetime warranty. Its much cheaper showing a customer that you feel their pain and make the customer "whole" in an expeditious manner .....It provides for free word of mouth advertising and is much cheaper than defending lawsuits.
Now if they could only figure out how to correct the brace height issue; whether its providing a stringer with the CB purchase or some other way, that would be great.
In the mean time Excalibur, in my opinion, has a working formula that I know we all hope never changes.
Anthony