Welcome to the Excalibur Crossbow Customer Service Center!

Have Questions?

  • Click Knowledge Base Tab
  • Select Topic and Category

I Have a Warranty Issue

  • Create a new account
  • Click “Create New RMA Request” button
  • Complete form and submit
  • You will get an email response once we have received your RMA request

I Can’t Find an Answer to my Question

  • Create a New Account
  • Create a New Ticket
  • Select Topic and Category
  • Input Your Question
  • Click The Submit Button

How do I Follow up on my Warranty Return?

  • Click “View My RMAs”
  • Click on the RMA number to see complete details regarding the status of your return.

The goal of our system is to enhance your customer service experience and to better serve your concerns 24/7.

If you have any suggestions or concerns please contact us at: 1-800-463-1817 or warranty@excaliburcrossbow.com

“You’re treating me so well on replacing my limbs I went and bought another new Excalibur today I love y’alls bows. I don’t think they come any better” ~ Dewayne Gann