First time using warranty

Lugnut · Post by **Lugnut** » Wed Oct 14, 2015 5:40 pm

My first time dealing with Excalibur for a warranty issue was an absolute pleasure. One of my rubber pads on my new set of air brakes fell off. I guess a bad glue joint. A new one is on the way along with a bunch of new Allen head screws that I stripped out.
I'm just glad I saw it missing before I pulled the trigger.
It's also worth mentioning since there has been a lot of talk recently about failing limbs.
I have close to 1000 shots on my matrix 405 and have not had a single issue. Except that I need a new target!!!
Hunt safe!!

amythntr · Post by **amythntr** » Wed Oct 14, 2015 5:50 pm

Lugnut wrote:My first time dealing with Excalibur for a warranty issue was an absolute pleasure. One of my rubber pads on my new set of air brakes fell off. I guess a bad glue joint. A new one is on the way along with a bunch of new Allen head screws that I stripped out.
I'm just glad I saw it missing before I pulled the trigger.
It's also worth mentioning since there has been a lot of talk recently about failing limbs.
I have close to 1000 shots on my matrix 405 and have not had a single issue. Except that I need a new target!!!
Hunt safe!!

.....oh no the sky might not really be falling after all!

Anthony

Excalibur Crossbow Forum

First time using warranty

First time using warranty

Re: First time using warranty