Micro limb failure - how long does the warranty process take

WarriorWithin · Post by **WarriorWithin** » Sun Nov 15, 2015 5:22 pm

Hey guys,

I had just gotten settled into my stand this afternoon when I heard a strange cracking/popping noise. Didn't know what it was until I realized my micro was attempting to make a left turn! Although I'm a little upset I'm confident excalibur will take care of this. I was just wondering how long the process usually takes? I'm only a couple of hours from them up here in Canada but don't have the time to drive there. Any ideas? I was hoping to be back up and running by the weekend, is that a little unrealistic?

Thanks

newbie · Post by **newbie** » Sun Nov 15, 2015 5:41 pm

Call them tomorrow morning after they open, they will send you the parts and guarantee you will be up and running before the weekend

mr meat · Post by **mr meat** » Sun Nov 15, 2015 7:51 pm

newbie wrote:Call them tomorrow morning after they open, they will send you the parts and guarantee you will be up and running before the weekend

X2!!

WarriorWithin · Post by **WarriorWithin** » Sun Nov 15, 2015 7:58 pm

Sounds great to me! I'll post up once I get up and running again so others in my position will know for reference.

Thanks guys

Normous · Post by **Normous** » Sun Nov 15, 2015 8:35 pm

In Ontario it depends mostly on the Postal system and how quickly you receive a RMA response during the busiest time of year at Excalibur. Read Peter the Marketing Dude's post above and follow his directions for Excalibur's best warranty service.

WarriorWithin · Post by **WarriorWithin** » Mon Nov 16, 2015 9:24 am

Well guys I emailed the warranty department as well as started there online warranty process yesterday and before 9 o'clock this morning I had an email from Excalibur indicating my new limbs would be sent out ASAP! Another great reason to buy an Excalibur.

WarriorWithin · Post by **WarriorWithin** » Wed Nov 18, 2015 11:56 pm

Excalibur's customer service was excellent! I got my limbs in the mail right to my door this morning and installed the new limbs this evening. Quite pleased with how it all worked out. I also purchased some spare limbs from them as back ups in case I have another issue and need my bow for the couple days it takes to get replacement parts. Hopefully the wind dies down tomorrow so I can sight it in!

otisbrazwell · Post by **otisbrazwell** » Thu Nov 19, 2015 6:43 am

I bet there working over time in the limb department..best bet is to get a spear set of limbs & shoot before you head out to hunt..cant see getting up @ 3;30 taking the drive then the failure..plus the bows poi will be off..i think theres a need for metal or something other than just glass in the limbs

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Micro limb failure - how long does the warranty process take

Micro limb failure - how long does the warranty process take

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Re: Micro limb failure - how long does the warranty process

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Re: Micro limb failure - how long does the warranty process