Warranty Dept
Moderator: Excalibur Marketing Dude
Warranty Dept
Just wondering is the warranty dept in Michigan on vacation. The received my warrant product on the 15th still just says received. Was told it should be a 1-5 day turnaround. Thought maybe they are closed?
Re: Warranty Dept
Just received email from them yesterday that they were sending my replaced limbs on my riser. They gave me a ups tracking number. It was a pretty quick turnaround considering the holiday.
So, yes they are there and working till today anyway. Hope this helps.
Happy New Year,
Tom
So, yes they are there and working till today anyway. Hope this helps.
Happy New Year,
Tom
Phoenix I, Phoenix II, Excocet 200, Vortex, Matrix 350Se, Matrix 330, Matrix 310
Re: Warranty Dept
Thanks, about an hour after posting I got an email from UPS with tracking number for it. Still says received on warranty website, but I guess it’s on the way