Thanks for understanding our situation.
I bet that there is a toll free number from Easton, a trip to their website is probably in order for this one. The only number I have is 801 539 1400, if you call them just ask for customer service. Sorry I can't be mre specific, I'd give you my sales contacts personal line but if they can get their act together I'll need to maintain a decent relationship with him!
Don't blame the target, yes, there are targets out there that put a lot of pressure on inserts, but this is about not enough glue.
heads flying off excalibur/easton carbon arrows
It may not be how much glue was used but the kind. Have been having problems with inserts coming off with some of the arrows on which I used Gold Tip crazy glue. Seems it breaks down and/or cracks because it's brittle.
The rubber enforced Gorilla glue (including their crazy glue) holds much better for me as does hot melt glue.
The rubber enforced Gorilla glue (including their crazy glue) holds much better for me as does hot melt glue.
Vortex, Phoenix, single-shot rifles and handguns.
Incurable tinkerer.
Why hunt? Simple, it's BASIC. Why breath?!
Incurable tinkerer.
Why hunt? Simple, it's BASIC. Why breath?!
I take all my Easton bolts when bought and take the inserts off and re-glue. I use the Excalibur bolt puller and a rubber mallet to remove them. If you want to replace the knock, insert a smaller shaft arrow and knock it out. Works for me!
Excalibur Ibex
Vari-Zone Scope
Easton Carbon Power Bolts
Muzzy 125/3 Blade Broadheads
Vari-Zone Scope
Easton Carbon Power Bolts
Muzzy 125/3 Blade Broadheads
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EastTexasOutdoorsman
- Posts: 1
- Joined: Mon Oct 19, 2009 4:37 pm
Inserts gone
Just received my Equinox a couple of weeks ago. The first 5 shots into my block lost 3 inserts and field tips. A friend told me it was the field tips causing the problem so have been using the broadheads. Lost 2 of my broadheads in the target yesterday. Have been using the arrow puller and the ends have pulled loose. I contacted Excalibur last week and they were kind enough to send me replacement inserts. Great customer service by the way. I used the Gorilla glue on them and on the inserts I found that were loose and no trouble after using the Gorilla glue. Now I just need to cut my block open at some point and retreive my boltcutter broadheads!! New to crossbows but am amazed at the accuracy of the Equinox. Am going on a south Texas deer hunt this week and do not think the deer will care about my inserts coming out!!
