Did Bowtech take away the lifetime warranty

[Starvin' Hillbilly]

Excalibur has in the past, shown great service and customer respect in standing behind their product. They do go way beyond their responsibility.

Tom

BIG THUMBS UP!

-ken

[BrotherRon]

I personally am very satisfied with my excalibur crossbows.
Glad I did my homework before buying my first one.
I myself will never own anything other than an excalibur.......
unless I win one some place~ in which case I would just sell it

[DaveShooter]

We have not changed our warranty policy, its still the same lifetime warranty as stated on our website:

Excalibur crossbows have a limited lifetime warranty on manufacturing defects. Warranty will be given at Excalibur's discretion for the lifetime of the original owner.

Peter

Hey Peter I guess no one even caught or saw this-lol- Wake up folks

[BrotherRon]

besides if i got something i cant figure out i bet i could run to Vixenmasters house and he'd help me out

-ken

you are younger than I am.... if I ran 5 miles they would have to haul me the rest of the way feeding me oxygen!

[taz3]

Where did you hear this? It's not anywhere on this site! But to clarify an earlier post, they may state that they have a limited lifetime warranty but there are no serial #s to verify which bow defective parts may have even come from, so do the math...

I'm not trying to challenge anything, I'm just making a point. During the acquisition of Excal to Bowtech, many models hadn't been released, they were released under the ownership of Bowtech. Theoretically they could just draw the line there, fortuneately as Peter has mentioned there's no change to the warranty program.

On a side note, this is one of the biggest reasons I've spent my money on Excal products, I'm aware there are equivent products for less, but the warranty service I personally have received from Excal is second to none. If I'm getting it back at the end of the day, it just makes sense IMO. This isn't to say I won't buy any other brand, but I so often hear complaints of poor service and people don't seem to realize quality comes with a price. Now if we can get Excal to make cars, I'd only need one more!

[robertyb]

Back when I made that post on AT it was a direct quote from both the manual that came with my bow and also a direct quote from their online manual. They changed the wording in their manuals the following year (I think it was).
I like to think my post was the reason for the wording change.

[bubba]

[quote="Starvin' Hillbilly"]I actually bought my Excalibur for the simplicity, but prior to purchase i creeped around these forums and found a knowledge base greater than any dealer or manual. I was sold . . . and as bulletproof as the these xbow are . . .i'm not worried bout the limited or lifetime thang! . . .besides if i got something i cant figure out i bet i could run to Vixenmasters house and he'd help me out Now that sure would be a absolute pleasure... I mean having the best crossbow EXCALIBUR! for me is a no brainer, Any thing else, would be like riding in the back of the bus....But being able to run over to Vixenmasters house...For help? And a cup of coffee? It just would not get any better than that. [SMILE] Lucky dog..........

[Shotnbeer]

If you look at what has taken place on this forum, in regards to customer service, you'll find there are very, very few companies in the world that can equal the service Excalibur offers. They have covered their products workmanship as well as quite a few owner/operator flaws. You can't beat a company that really goes out of it's way to put the customer first. That's why I promote their products every chance I get.