Dissappointed

Crossbow Hunting

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Fatboyxc
Posts: 55
Joined: Tue Sep 18, 2012 4:31 pm
Location: Chatham, Ontario

Dissappointed

Post by Fatboyxc » Fri Dec 14, 2012 9:32 am

Maybe they are too busy, but I have now sent 2 different questions into Excalibur and have not heard a response. The first I got answered when I posted the question in the forum by other members (thanks so far nothing but great members here on this forum). However the other one that I sent at the start of this week regarding replacement parts for my Wolverine I am still waiting on a response. If the parts aren't available fine, but I would still like to know this. Its not a major issue. My Wolverine has a piece of the butt plate broken off (like that when I bought it) it doesn't affect the way shoulder the bow but I still would like to replace it the bow looks good (my own preference). If I can't buy one new from Excalibur or one of their dealers I'm fine with that I would just like to know so that I can look elsewhere.
Growing Old.....Standard
Growing Up.....Optional

Just the toys are more expensive!

sumner4991
Posts: 6989
Joined: Thu Oct 19, 2006 12:16 pm

Re: Dissappointed

Post by sumner4991 » Fri Dec 14, 2012 9:55 am

800-463-1817

Call them.
I'd rather wear out than rust out.
Perception trumps intention.

2006 Exomax w/Agingcrossbower Custom Stock
20" Easton Powerbolts w/125gr Trophy Ridge Stricknines & 2"Blazers
Boo Custom Strings
2006 Vixen

colouredchameleon
Posts: 765
Joined: Sat Nov 24, 2012 6:44 pm

Re: Dissappointed

Post by colouredchameleon » Fri Dec 14, 2012 10:37 am

Call

The person I have been talking to this week was Dawn Douglas at the number above.
Very pleasant and help

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Peacemaker
Posts: 219
Joined: Mon Dec 03, 2012 5:58 am

Re: Dissappointed

Post by Peacemaker » Fri Dec 14, 2012 10:43 am

colouredchameleon wrote:Call

The person I have been talking to this week was Dawn Douglas at the number above.
Very pleasant and help

+1. Very responsive and helpful, this week. And, this has got to be their super-busy month.

papa bear1
Posts: 1320
Joined: Thu Aug 04, 2011 9:30 am
Location: southwest missouri in the ozarks

Re: Dissappointed

Post by papa bear1 » Fri Dec 14, 2012 11:39 am

sumner4991 wrote:800-463-1817

Call them.
X2 I spoke with Jason, He took time with me and never rushed to get rid of me, he was very helpfull and patient,

Dave :)
Be safe in all you do! See ya in the woods!!!
2010 Equinox/ Known as Doe Bow
Firebolts
Swhacker BH,s 125 grn
cheek pad /excell string
D-Bars
S-5,s
vixenmaster custom strings

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Fatboyxc
Posts: 55
Joined: Tue Sep 18, 2012 4:31 pm
Location: Chatham, Ontario

Re: Dissappointed

Post by Fatboyxc » Fri Dec 14, 2012 11:47 am

Thanks....I got a message from Excal! Letting me know the best is to deal with the dealer locally. Thanks for the message.
Growing Old.....Standard
Growing Up.....Optional

Just the toys are more expensive!

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