If anyone recalls, last hunting season I splintered a limb and kept hunting and shooting with it till spring. A month ago I decided to call Dawn and get some new limbs. I found her to be very funny, engaging, and personable. No questions were asked about dryfires or anything other than my return address. On the whole, the experience was very pleasant. So much so that I asked Dawn to autograph a limb for me. So today my limbs arrived in the mail and sure enough, on the right limb inside is Dawn's sig done with a sharpie. Now I have a collectors bow. The only small complaint(and I mean tiny) I have is the returned limbs have a decidedly pink hue to the camo pattern. No biggie. I installed the new limbs, put Mike's string back on and first shot at twenty yards was a dead nuts bullseye. Same at 30,40 and 50. Awesome! So thanks Dawn and Excal for making my first warranty experience a pleasant one. You guy's rock. Sincerely,
Darrell (aka Hank)
georgiaboy wrote:Did you have to send your old limbs back to them
Glad your back in the saddle buddy!!
Yup, I sent them the limbs. It's sure nice to get confirmation like this that says I made the right decision to buy Excal. That and the enormous amount of friends I've made over the last five years on this forum. You guys are responsible for putting me on the right track to a bow that will serve me well for the rest of my life. For that I thank you all!
Hank
Not sure what changed, but the replacement limbs for my Phoenix have the pink tint, too.
Not really even close to the color of the stock. I have even thought about trying to find a black or brown stock to replace the original so the color variation wouldn't be so noticeable.
My first Excal was an Equinox with Realtree AP camo. My dealer at that time was also over our hunting lease. All the guys on the lease would say AP meant "almost pink". They were right. It was PINK! I really caught it over that thing. They would tell me that I had to make a blind in one of the wild rose bushes that grew around most of our food plots!
We have been struggling forever with our suppliers to get more consistent shades on our camo finished parts. The problem is there are many variables and if the parts are coated at different times the shades can vary noticeably. We are currently working with our suppliers to get more consistency. The process being used is excellent but very picky, a slight heat change or thickness of the part will change the shade. When assembling crossbows we do our best to match the stocks with the limbs. The problem is if we just send somebody limbs or a stock the chances they will match exactly are slim.
So today my limbs arrived in the mail and sure enough, on the right limb inside is Dawn's sig done with a sharpie. Now I have a collectors bow. The only small complaint(and I mean tiny) I have is the returned limbs have a decidedly pink hue to the camo pattern. No biggie. I installed the new limbs, put Mike's string back on and first shot at twenty yards was a dead nuts bullseye. Same at 30,40 and 50. Awesome! So thanks Dawn and Excal for making my first warranty experience a pleasant one. You guy's rock. Sincerely, 
