Micro limb broke again, 4th time

[donald_5d]

Broke again today, for the fourth time. I just sent yet another RMA. I have to say that Excalibur has been great at replacing limbs, but this is enough.

I bought the bow on 12-31-14, at the end of the hunting season that year, so it was hardly used at all. First break was 5-27-14, left limb. Sent it in and got limb replaced. Second break was 11-5-15, sent in in and got it limb replaced. Third break was on opening day of the season this year, 9-11-16, sent in and got limb replaced. All these were the same limb, left side. Today while on deer stand I heard a pop, but nothing happened and after I got home I decocked the bow and set it aside. Re-cocked it later today to go back out hunting, and it broke, this time on the right side.

I even called the repair center the third time I sent it in and asked them to call me when they got it and tell me what was going on with that bow, but was told they were too busy to make calls and Excalibur would let me know. I called a lady at Excalibur also, she said all I could do was to do the RMA and wait for it to be returned. The limb was replaced promptly, but I still haven't gotten any information from anyone as to what is wrong with the bow.

I don't think the riser has been replaced yet in all this even though some have indicated that may be the issue. The string sits a good deal closer to the left bumper than to the right one.

I missed the opening week of the season here due to the third break, and now will miss the last week of the season due to the fourth break. As much as I appreciate Excaliburs warranty process, this shouldn't be happening. The bow has spent more time being broken that it has being used.

I love the way the bow handles and it shoots like a dream when it is working. But by now I have lost all confidence it this bow.

Anyone have any suggestions. If this was an issue with the new model when it was first introduced ( i think they had just come out when I bought this one), then why doesn't Excalibur replace this bow rather than putting limbs on it constantly?

[amythntr]

.....I feel your pain Donald...as many have posted on this forum the failure rate of these limbs is such a low percentage. I am an owner or the original micro (gen 1) and have had issues in the past...they all have been handled by Excalibur post haste....

.....you might very well have a tiller issue which might or might not be exacerbating your problem....

.....Can you post an image of your string relative to your bumpers?

.....Also, have you contacted Peter on this forum directly....explaining everything as you have here? If so what was his response?

.....I am sure this WILL all get worked our but do understand your frustration!

Anthony

[L. E. Carroll]

'Im gonna' call BS on this post..... I went and checked your past posts and in one you mentioned having a 4th set break ..Since joining you have made 8 posts with 5 concerning various broken limbs and the remainder asking broadhead questions.

You are either the un-luckiest person I have herd of...or consider all here to be the most gullible.

Gene

[Arrowflinger]

Thanks Gene I was wondering when someone was gonna say what I was thinkin

[Czy_Horse]

I don't think the riser has been replaced yet in all this even though some have indicated that may be the issue. The string sits a good deal closer to the left bumper than to the right one.

You where surprised that the POI was the same after replacing the riser according to your Wed Nov 11, 2015 post.

http://excaliburcrossbow.org/phpBB2/vie ... 43#p587729

[amythntr]

'Im gonna' call BS on this post..... I went and checked your past posts and in one you mentioned having a 4th set break ..Since joining you have made 8 posts with 5 concerning various broken limbs and the remainder asking broadhead questions.

You are either the un-luckiest person I have herd of...or consider all here to be the most gullible.

Gene

....If you are right Gene then I appreciate you calling this BS'r out...I too have had issues with the Micro...in each instance it was if Excalibur's office was right next door to me in terms of being up and running...could not have asked for a better comfort levels short of having a 100% bullet proof rig which we all know does not exist!

Thanks,

Anthony

[Excalibur Marketing Dude]

It's highly unusual to have this many limb failures with one crossbow. I have sent you a message requesting photos of the issue so we can determine what is happening.

We have been doing an incredible amount of testing with these limbs and can not recreate the issues some users are claiming. We have left original Micro 335's with the older riser cocked for weeks, dropped them on the limbs from 20 feet, continuously dry fired them and have thrown everything we can at them and can't recreate the same limb failures.

Why do some people have multiple limb failures while the majority have no issues? It's very puzzling. All we can do is work with you and figure out the problem and get you hunting with it.

I know when people read posts like this they think the sky is falling and we are having major issues but it's simply not the case. The Micro 335 has had better limb reliability than the old Exomax! I know some think this is BS but its true, I'm constantly monitoring all warranty and the Micro has a good warranty record.

We realize any problem during the hunting season is very frustrating and we are doing our best to keep everybody happy.

Peter

[Carnivorous]

I had the Micro 335 out on the range yesterday after about 30 shots the only thing that broke was my arrow. It found that field point that is stuck in my Rinehart 18-1...lol I am currently using a set of camo blemished limbs and they are flawless...

Keep up the good work Peter. It is puzzling that these users take the time to write a lengthy complaint post instead of calling you directly to sort things out...

[robertyb]

He did previously report that he had been sent a new riser with limbs attached and now says that riser was not replaced.
Anyone want to place odds that this in Joe yet again with one of his numerous aliases.

[coolhl]

'Im gonna' call BS on this post..... I went and checked your past posts and in one you mentioned having a 4th set break ..Since joining you have made 8 posts with 5 concerning various broken limbs and the remainder asking broadhead questions.

You are either the un-luckiest person I have herd of...or consider all here to be the most gullible.

Gene

I don't trust anyone so negative with a history of so few posts///
norm

[Hunt it]

It's highly unusual to have this many limb failures with one crossbow. I have sent you a message requesting photos of the issue so we can determine what is happening.

We have been doing an incredible amount of testing with these limbs and can not recreate the issues some users are claiming. We have left original Micro 335's with the older riser cocked for weeks, dropped them on the limbs from 20 feet, continuously dry fired them and have thrown everything we can at them and can't recreate the same limb failures.

Why do some people have multiple limb failures while the majority have no issues? It's very puzzling. All we can do is work with you and figure out the problem and get you hunting with it.

I know when people read posts like this they think the sky is falling and we are having major issues but it's simply not the case. The Micro 335 has had better limb reliability than the old Exomax! I know some think this is BS but its true, I'm constantly monitoring all warranty and the Micro has a good warranty record.

We realize any problem during the hunting season is very frustrating and we are doing our best to keep everybody happy.

Peter

Peter,
You have the ability to see if this individual has filed the claims they say they have. Is it not possible to do so and hit the delte button when you see BS or at least verify that? A person can't have 3 sets of limbs replaced without contacting Excalibur or one of waranty centres?

[amythntr]

Keep up the good work Peter. It is puzzling that these users take the time to write a lengthy complaint post instead of calling you directly to sort things out...[/quote]


X2.....I am a recipient of how hard the Excalibur Family works for you "after the sale!!! "

Anthony

[donald_5d]

Anthony, thanks for your recommendation to contact Peter. He has responded and is going to handle the problem. I didn't know who to contact personally, as in the past I have just gone through the standard RMA process without having any direct contact with anyone other than the calls I reported I made the last time this happened. Peter has confirmed my bow is a "first generation" bow. As for the riser, I don't know if it was replaced previously, I was under the impression that it would be but I didn't mark my old one to be able to recognize if when it was returned it had been changed out. He says they will now replace the riser and the rail, and test it out.

It really bothers me that most of you guys think this is a BS post. It is not. I know I have few posts recorded, but why should that make you think this is fake. I still have not been able to post a photo here, but if he would do so Peter can surely confirm for you this has been an ongoing issue, that the bow has now had a total of 4 RMA's. Possibly you would believe me if I could copy and paste each of the RMA's into this post? Maybe I can get some photo's posted this weekend when my son comes home, he should be able to figure out the process for me.

If anyone has any recommendations of anything I could personally be doing wrong which could cause the breakage, please let me know. The bow has never been dropped, dry fired, or mishandled in any way. I keep the string on the line marked on the riser, about a quarter of an inch from the bumpers. But like I said, one side the string is closer than the other. The only possible thing I can think of I may do wrong would be in cocking the bow, but I don't know of any way to do it other than to attach the cocking rope on each side, pull back till it connects, evenly on each side.

Thanks to those who have offered positive suggestions. donald

[L. E. Carroll]

If indeed your post was made in good faith... then I appoligize for my response... I would mention however, that we have one character who keeps re-appearing with few post under various names only to immediately start bad mouthing Excal as to limb issues... many times he refers to the Micro 355,,,,, hince my response to you.

Sorry, Gene

[sproulman]

It's highly unusual to have this many limb failures with one crossbow. I have sent you a message requesting photos of the issue so we can determine what is happening.

We have been doing an incredible amount of testing with these limbs and can not recreate the issues some users are claiming. We have left original Micro 335's with the older riser cocked for weeks, dropped them on the limbs from 20 feet, continuously dry fired them and have thrown everything we can at them and can't recreate the same limb failures.

Why do some people have multiple limb failures while the majority have no issues? It's very puzzling. All we can do is work with you and figure out the problem and get you hunting with it.

I know when people read posts like this they think the sky is falling and we are having major issues but it's simply not the case. The Micro 335 has had better limb reliability than the old Exomax! I know some think this is BS but its true, I'm constantly monitoring all warranty and the Micro has a good warranty record.

We realize any problem during the hunting season is very frustrating and we are doing our best to keep everybody happy.

Peter

Strange isnt it.I sold 4 micro bows to friends..John bought his last month at Dunhams in pa.Guess what its gen 1 micro..I said john you lucky crap they are better than gen 2 in my opinion .So gen 1 is still out there.

we take it out shoot it great shots ..he heads to woods he is walking and he hears TINK ,TINK THEN NOTHING ..Looks and it looks like someone blew up limb right at the left bracket with split that went straight down top split out 1/2 inch like you would shaved the limb in half.inside was all white with fibers that looked like someone put firecracker inside..

woodys has those limbs so peter could look at it if he likes...

This was Johns first crossbow ..I showed him everything to do safety etc ,cocking,stringer,shooting ...Only thing i am not sure is if his string was against bumpers he never said he adjusted it in 20 shots ...hmmmmmmm..Why do i say this ,HOODY bro his limbs on his 380 and said the string was tight against bumpers ..he got new limbs and left it against bumpers again this time his string flew off..

could wrong brace height be causing this with string against bumpers?