Warranty Question

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chilly_willy
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Warranty Question

Post by chilly_willy »

If excal bow is bought out of the trading post, is warranty still honored by excal to the new owner?
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fratri
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Re: Warranty Question

Post by fratri »

Short answer......yes it is
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racking up points
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Re: Warranty Question

Post by racking up points »

There is no long answer either. It's pretty simple, second hand or otherwise, all their bows are covered.
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rein1
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Re: Warranty Question

Post by rein1 »

racking up points wrote:There is no long answer either. It's pretty simple, second hand or otherwise, all their bows are covered.
I wonder about your answer, Here is Excalibur warranty ,,
Excalibur Warranty

Excalibur crossbows have a limited lifetime warranty on manufacturing defects. Warranty will be given at Excalibur's discretion for the lifetime of the original owner.
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robertyb
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Re: Warranty Question

Post by robertyb »

rein1 wrote:
racking up points wrote:There is no long answer either. It's pretty simple, second hand or otherwise, all their bows are covered.
I wonder about your answer, Here is Excalibur warranty ,,
Excalibur Warranty

Excalibur crossbows have a limited lifetime warranty on manufacturing defects. Warranty will be given at Excalibur's discretion for the lifetime of the original owner.
But....they will cover the used bow anyway. :D
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racking up points
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Re: Warranty Question

Post by racking up points »

rein1 wrote:
racking up points wrote:There is no long answer either. It's pretty simple, second hand or otherwise, all their bows are covered.
I wonder about your answer, Here is Excalibur warranty ,,
Excalibur Warranty

Excalibur crossbows have a limited lifetime warranty on manufacturing defects. Warranty will be given at Excalibur's discretion for the lifetime of the original owner.
I have never seen or heard of it being otherwise in reality, so I'll stick to my statement until shown different.
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rein1
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Re: Warranty Question

Post by rein1 »

racking up points wrote:
rein1 wrote:
racking up points wrote:There is no long answer either. It's pretty simple, second hand or otherwise, all their bows are covered.
I wonder about your answer, Here is Excalibur warranty ,,
Excalibur Warranty

Excalibur crossbows have a limited lifetime warranty on manufacturing defects. Warranty will be given at Excalibur's discretion for the lifetime of the original owner.
I have never seen or heard of it being otherwise in reality, so I'll stick to my statement until shown different.
Look on Excaluburs webpage below the crossbows ,, under support open up warranty information ..
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Re: Warranty Question

Post by rein1 »

Here you go ,?
Quote "
Excalibur Warranty

Excalibur crossbows have a limited lifetime warranty on manufacturing defects. Warranty will be given at Excalibur's discretion for the lifetime of the original owner.

If you happen to have a warranty concern please visit our customer service page:

http://www.excaliburcrossbow.com/service

All returns for warranty consideration must have an RMA number indicated on the packaging. Once you have created an RMA on our on-line system you will automaticlly receive an RMA number and the address to send your item by email.

Thank you,
Excalibur Crossbow Team


WARRANTY POLICY AND DISCLAIMER

May, 2013 (Subject to change without notice)

RE: WARRANTY EXCLUSION – Aftermarket Components

Several companies are producing aftermarket components specifically designed to fit Excalibur crossbow models.


All modifications to any part of your Excalibur Crossbow product will be at your own risk. Any alteration or substitution of components on an Excalibur Crossbow product will VOID warranty and liability.

All warranty consideration will be at the discretion of Excalibur Crossbow.

Any questions regarding Excalibur Crossbow warranty policies should be directed to our Customer Service Department.

Sincerely,
EXCALIBUR CROSSBOW INC.
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racking up points
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Re: Warranty Question

Post by racking up points »

Rein 1, have you or anyone you've ever heard of had a legitimate warranty claim denied? I'll revise my post when you prove otherwise.
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Re: Warranty Question

Post by rein1 »

racking up points wrote:Rein 1, have you or anyone you've ever heard of had a legitimate warranty claim denied? I'll revise my post when you prove otherwise.
I'm not trying to proof a point at all , Maybe Peter can jump in on this thread and explain why the warranty calls out for original purchaser ..
I really don't care if you revise your opionion or not !!!! But telling somebody that Excalibur would stand behind a used crossbow purchase is just your opionion based on threads in this forum ..I'll base my opinion on what Excalibur has in black and white ..

No I haven't, Excalibur has always covered everything with no questions asked, I thought this question was on another thread this summer. It seems to me that Excalibur just recently changed the warranty or something in regards to that ..

From Excaliburs past and on going warranty practices I doubt anybody buying a Excalibur crossbow new or used would have a problem with warranty claims .. Other then the availability of parts and such because of age of crossbow ..
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Re: Warranty Question

Post by Arrowflinger »

From Excaliburs past and on going warranty practices I doubt anybody buying a Excalibur crossbow new or used would have a problem with warranty claims .. Other then the availability of parts and such because of age of crossbow ..[/quote]. I thought you wre gonna tell me there is no Santa Clause or Easter Bunny. Whew. :lol: :lol: :lol:
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