First timer

Crossbow Hunting

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Arrowflinger
Posts: 373
Joined: Sat Mar 19, 2016 4:51 pm
Location: China Spring, Tx

First timer

Post by Arrowflinger »

Ive had a warranty issue crop up this weekend . First time to have to use customer service. Which would be best process; wait till Monday to call or do the online RMA?thanks in advance for advice.
Matrix 350 LE 18 in. Diablos 150 gr. Boltcutters Zombie Slayers 150 gr. Slick Tricks C2 crank Hawkke XB 30 Pro SR
Tom
Posts: 2640
Joined: Wed Oct 09, 2002 8:43 pm
Location: Ontario Canada
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Re: First timer

Post by Tom »

If you use the online system, the process starts right then, not after the phone call. The online system will give you the RMA so you could snd it righ away.

Tom
Tom
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Dzohio
Posts: 22
Joined: Fri Apr 29, 2016 10:10 pm
Location: Jefferson, OH

Re: First timer

Post by Dzohio »

Did all of mine online and had a very smooth process.
Arrowflinger
Posts: 373
Joined: Sat Mar 19, 2016 4:51 pm
Location: China Spring, Tx

Re: First timer

Post by Arrowflinger »

Thanks to all that answered , looks like nobody's mindin the store
Matrix 350 LE 18 in. Diablos 150 gr. Boltcutters Zombie Slayers 150 gr. Slick Tricks C2 crank Hawkke XB 30 Pro SR
Arrowflinger
Posts: 373
Joined: Sat Mar 19, 2016 4:51 pm
Location: China Spring, Tx

Re: First timer Update

Post by Arrowflinger »

Sent my bow to Danny Miller for a cracked limb . Had her back to me in a week with new limbs, new hardware holding limbs, and threw in a new string , and new bumpers. Dan is the Man.
Matrix 350 LE 18 in. Diablos 150 gr. Boltcutters Zombie Slayers 150 gr. Slick Tricks C2 crank Hawkke XB 30 Pro SR
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