Matrix 355 Cracked Limb...Need Help

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chilly_willy
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Matrix 355 Cracked Limb...Need Help

Post by chilly_willy »

After some shooting today I noticed a nice sized crack next to the limb strap on the left limb. I am the second owner of this bow. I have this bow for almost 2 years and no issues with it until now. I understand there is no warranty and was wondering what are the procedures for ordering new limbs? Not a good time for this to happen. The Pa. bow season is underway.... Thanks Bill
mr meat
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Re: Matrix 355 Cracked Limb...Need Help

Post by mr meat »

I would call Danny Miller as Excalibur Canada is shut down until Tuesday, Would think Danny would have a set sent out Monday
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bigbowman
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Re: Matrix 355 Cracked Limb...Need Help

Post by bigbowman »

Monday is a holiday in the USA. Columbus Day! No mail on that day! 😉
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catclr
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Re: Matrix 355 Cracked Limb...Need Help

Post by catclr »

bigbowman wrote:
Sun Oct 07, 2018 5:21 pm
Monday is a holiday in the USA. Columbus Day! No mail on that day! 😉
But UPS is open & running.
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catclr
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Re: Matrix 355 Cracked Limb...Need Help

Post by catclr »

chilly_willy wrote:
Sun Oct 07, 2018 4:49 pm
After some shooting today I noticed a nice sized crack next to the limb strap on the left limb. I am the second owner of this bow. I have this bow for almost 2 years and no issues with it until now. I understand there is no warranty and was wondering what are the procedures for ordering new limbs? Not a good time for this to happen. The Pa. bow season is underway.... Thanks Bill
Bill, Might be wrong, but think it is under warranty for life, doesn't matter what owner you are. Hope someone else chimes in.
Matrix 355----Scorpion
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ko4nrbs
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Re: Matrix 355 Cracked Limb...Need Help

Post by ko4nrbs »

mr meat wrote:
Sun Oct 07, 2018 4:52 pm
I would call Danny Miller as Excalibur Canada is shut down until Tuesday, Would think Danny would have a set sent out Monday
Danny Miller
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Re: Matrix 355 Cracked Limb...Need Help

Post by xcaliber »

I think you're covered as well. Call Danny Miller as stated. It would help if you know the numbers in the inside of limbs, you will have to remove them to get that information.

Good luck, hope you're out hunting soon with her.
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gerald strine
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Re: Matrix 355 Cracked Limb...Need Help

Post by gerald strine »

Excalibur will take care of you even if you are the second owner that is why they have a very loyal following you have received very good advise in calling Danny Miller that is the action to take you will up and running before next weekend if you call Monday.
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Re: Matrix 355 Cracked Limb...Need Help

Post by gerald strine »

Delete double post.
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mr meat
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Re: Matrix 355 Cracked Limb...Need Help

Post by mr meat »

bigbowman wrote:
Sun Oct 07, 2018 5:21 pm
Monday is a holiday in the USA. Columbus Day! No mail on that day! 😉
See what do I know :lol:
I would think Excalibur would cover it
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chilly_willy
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Re: Matrix 355 Cracked Limb...Need Help

Post by chilly_willy »

Thanks fellas will call Danny Monday morning.
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Re: Matrix 355 Cracked Limb...Need Help

Post by gerald strine »

Danny has had very few vacations or holidays during hunting season , Thank you Danny.
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retrieverman
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Re: Matrix 355 Cracked Limb...Need Help

Post by retrieverman »

ko4nrbs wrote:
Sun Oct 07, 2018 6:14 pm
mr meat wrote:
Sun Oct 07, 2018 4:52 pm
I would call Danny Miller as Excalibur Canada is shut down until Tuesday, Would think Danny would have a set sent out Monday
Danny Miller
740-483-2030
It seems this number is a fax number. I got his answering machine using (740)-483-2312...FYI
gerald strine
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Re: Matrix 355 Cracked Limb...Need Help

Post by gerald strine »

(740)-483-2312 is the correct number.
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otisbrazwell
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Re: Matrix 355 Cracked Limb...Need Help

Post by otisbrazwell »

I think woodies is near you there fast with delivery. get the newer limb straps and limbs with high numbers :wave:
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