faulty cocking aid
Moderator: Excalibur Marketing Dude
faulty cocking aid
why does my cocking aid leave scratches in the side of my rail on equinox crossbow? it is being used properly, even posted a video on youtube showing how it is being used, but no answer to why it happened. Consequently my friend has the same crossbow and he looked at my cocking aid and said it is faulty, the brass rollers protrude past the plastic, thus gouging my crossbow, I guess warranty is only as good as the paper its written on?
Re: faulty cocking aid
You really should call Excalibur to get things in motion. But be patient, this is the busiest time of the year for them.
Some people just like stepping on rakes
Re: faulty cocking aid
X2!!!
Be patient....Excalibur will take care of you....
Welcome to the forum...by the way!!!
You don't say where you live, but in case you live in the states you could call Danny Miller too. 740 483-2312.
Be patient....Excalibur will take care of you....
Welcome to the forum...by the way!!!
You don't say where you live, but in case you live in the states you could call Danny Miller too. 740 483-2312.
Re: faulty cocking aid
Believe you need to make Excalibur aware of a problem before they can fix it....schrona1 wrote: I guess warranty is only as good as the paper its written on?
Give em a call
Just Makin Wine on the Hill!
Exocet 200 wth Leupold Crossbones, Munch mount
xcaliber FFF strings
VM FFF Strings
Black Eagles Executioners Wth Blazers
Slick Trick 100
Exocet 200 wth Leupold Crossbones, Munch mount
xcaliber FFF strings
VM FFF Strings
Black Eagles Executioners Wth Blazers
Slick Trick 100
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Re: faulty cocking aid
Yup let them knowed yer brass rollers are oversized cuttin/marrin/scratchin yer Excal
Re: faulty cocking aid
Find it very odd there would be a off size set of rollers kickin around. Just sayin!
Team 355
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Re: faulty cocking aid
Why don't you post a picture of your hooks/rollers so that we can see exactly what the problem is? Who have you contacted about this problem?
Semper Fi
2012 Equinox
Firebolts & BEEs w Boltcutter & Slick Trick BHs 150gr
S-5 & Boo string, TT trigger, Nikon Bolt Xr scope
2012 Vortex w/S5 & Nikon Bolt Xr (son # 1)
2012 Axiom SMF w/S5 (son # 2)
2012 Equinox
Firebolts & BEEs w Boltcutter & Slick Trick BHs 150gr
S-5 & Boo string, TT trigger, Nikon Bolt Xr scope
2012 Vortex w/S5 & Nikon Bolt Xr (son # 1)
2012 Axiom SMF w/S5 (son # 2)
- one shot scott
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Re: faulty cocking aid
I'm having a hard time understanding what steps you have taken to try to get warranty. You have said that you made a YouTube video. Did you send them the video? And when? If you have contacted them did you give them a chance to reply? It is busy there.
If it were me: id fix it myself or I'd pick up another rope cocker in the meantime.
CALL Excalibur. Don't email. Person to person is the best way. They will look after you.
If it were me: id fix it myself or I'd pick up another rope cocker in the meantime.
CALL Excalibur. Don't email. Person to person is the best way. They will look after you.
*thumbhole vixen*original relayer*y25relayer*matrix380-
- Deerstalker
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- Location: North Carolina
Re: faulty cocking aid
I can not understand how the rollers can contact the rail on your Equinox. I have the same crossbow and my rope comes down the side of the rail and through the rollers and out to the handles on each side with the hooks over the top of the string. When I cock the CB the rollers on each side are 1/4" away from the rail again on each side. There is NO WAY that the rollers can come in contact with the rail. What is the exact method that you are using to cock your CB and where do you see the contact???
Semper Fi
2012 Equinox
Firebolts & BEEs w Boltcutter & Slick Trick BHs 150gr
S-5 & Boo string, TT trigger, Nikon Bolt Xr scope
2012 Vortex w/S5 & Nikon Bolt Xr (son # 1)
2012 Axiom SMF w/S5 (son # 2)
2012 Equinox
Firebolts & BEEs w Boltcutter & Slick Trick BHs 150gr
S-5 & Boo string, TT trigger, Nikon Bolt Xr scope
2012 Vortex w/S5 & Nikon Bolt Xr (son # 1)
2012 Axiom SMF w/S5 (son # 2)
- one shot scott
- Posts: 7023
- Joined: Wed Sep 10, 2008 10:20 pm
- Location: Ontariooh ohh
Re: faulty cocking aid
I agree with the above.
Last edited by one shot scott on Sun Oct 20, 2013 11:29 pm, edited 1 time in total.
*thumbhole vixen*original relayer*y25relayer*matrix380-
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Re: faulty cocking aid
I don't believe it would be a wheel or a hook. I have a Barnett rope cocker and the pin holding the brass wheel comes out and I have to pound it back in with the handle on a hard surface after about every ten or fifteen shots. Look for that perhaps.
Re: faulty cocking aid
Hi Schrona1,
As others have stated, it would be great to see a picture of your rope cocker so we could help further. I was thinking about this thread when I cocked and uncocked my bow this afternoon and I noticed that it's actually the thickness of my rope that's keeping the brass rollers off my rail. In my case there's about 1/8" clearance but the rollers definitely don't contact the rail.
Chris
As others have stated, it would be great to see a picture of your rope cocker so we could help further. I was thinking about this thread when I cocked and uncocked my bow this afternoon and I noticed that it's actually the thickness of my rope that's keeping the brass rollers off my rail. In my case there's about 1/8" clearance but the rollers definitely don't contact the rail.
Chris
Re: faulty cocking aid
Thanks for the video link, Dereck.
I wonder if a thicker string would provide a bit more clearance...
I wonder if a thicker string would provide a bit more clearance...
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Re: faulty cocking aid
what happens if you reverse cocking rope and your hooks go on the other way. I have always turned my hooks upwards