Agree!!Boo wrote:Agreed Peter, you guys are always more than fair and I think in this case it's fair as well!Excalibur Marketing Dude wrote:This is getting blown way out of proportion. We have not changed our warranty at all. We have been charging an upgrade fee for old carved limbed models for years with no problem. Mr. Vixenmaster is just not happy about it and now thinks its a good idea to tell the world which is his right to do so.
We are way more than fair with our warranty and bend over backwards to help people with their warranty issues. We have thousands of owners who can back us up on this one. The carved limb tipped vixens are getting to be 20 years old plus and never had a lifetime warranty to start with so to charge a minimal fee to a new style limb is more than fair.
If anybody needs clarification on our warranty or policies please feel free to contact me anytime.
Peter
Warranty Vixen's Limbs
Moderator: Excalibur Marketing Dude
Re: Warranty Vixen's Limbs
vixen 11
exocet 175 with Aging custom stock #27
Exocet 175
exocet 200
matrix 355
Micro Camo 335
Micro Nightmare 335
380 Lynx
BJ custom arrows
Boo string on vixen
exocet 175 with Aging custom stock #27
Exocet 175
exocet 200
matrix 355
Micro Camo 335
Micro Nightmare 335
380 Lynx
BJ custom arrows
Boo string on vixen
Re: Warranty Vixen's Limbs
mr meat wrote:Agree!!Boo wrote:Agreed Peter, you guys are always more than fair and I think in this case it's fair as well!Excalibur Marketing Dude wrote:This is getting blown way out of proportion. We have not changed our warranty at all. We have been charging an upgrade fee for old carved limbed models for years with no problem. Mr. Vixenmaster is just not happy about it and now thinks its a good idea to tell the world which is his right to do so.
We are way more than fair with our warranty and bend over backwards to help people with their warranty issues. We have thousands of owners who can back us up on this one. The carved limb tipped vixens are getting to be 20 years old plus and never had a lifetime warranty to start with so to charge a minimal fee to a new style limb is more than fair.
If anybody needs clarification on our warranty or policies please feel free to contact me anytime.
Peter
...as a recipient of Excalibur's more than fair warranty policy I have to totally agree....
....my only exception has been stated above in my previous response!
Anthony
In a tough situation and wonder where God is; ...the Teacher is always quiet during the test.
Anthony
A360 (l'Assassino)
AXE 340
Scorpyd DS (w/AeroCrank AD)
GRZ2
G1-NM335(On loan)
ZS,Ex
Spits
Vixenmaster Strings
Anthony
A360 (l'Assassino)
AXE 340
Scorpyd DS (w/AeroCrank AD)
GRZ2
G1-NM335(On loan)
ZS,Ex
Spits
Vixenmaster Strings
-
- Posts: 4260
- Joined: Sat Jun 06, 2015 9:55 pm
- Location: south eastern pa (bucks county)
Re: Warranty Vixen's Limbs
In the end of it for 80 bucks your gonna have a "new" bow ....its worth it i think .........oh god now hes gonna make me a "special" string because i put my 2 cents in ! Wen will i learn
Vixen 2, metal ibex,Phoenix,sapphire,matrix 330 ,matrix 355 ,vortex and baby grand piano y25 relayer.
Trigger tecs,leupold crossbones and nikon bolts.
Zombie slayers and mostly swat broadheads.
Trigger tecs,leupold crossbones and nikon bolts.
Zombie slayers and mostly swat broadheads.
Re: Warranty Vixen's Limbs
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxamythntr wrote:.....666 Hitlery LaneHi5 wrote:Where in Trumpistan do I send them?
.....Police State, OWGSA 66666
C/O Hitlery "don't expect them back" Clinton
Anthony
PS: OWGSA (Once Was Great States of America)
For Heaven's sake!
He can't make up his mind.
I'm just a poor Canuck. How am I supposed to know if I should send his limbs to Trumpistan or to Clintonaugua.
"Gun Control Laws"--trying to nag criminals into submission.
Re: Warranty Vixen's Limbs
Look at it this way Mike, it will only cost you a couple of your strings. With the Exchange rate that is a fantastic deal if you ask me.
EXCALFFLICTION 1991 ->>----------> 2024
Matrix 355
Huskemaw and Leupold crossbow optics.
Boo Strings
SWAT BH's and TOTA heads.
Teach Your Family How To Hunt So You Don't Have To Hunt For Your Family
Matrix 355
Huskemaw and Leupold crossbow optics.
Boo Strings
SWAT BH's and TOTA heads.
Teach Your Family How To Hunt So You Don't Have To Hunt For Your Family
-
- Posts: 4260
- Joined: Sat Jun 06, 2015 9:55 pm
- Location: south eastern pa (bucks county)
Re: Warranty Vixen's Limbs
No apology needed bud you and a few others are the first to offer others help on the forum you have helped countless people unselfishly 10 times over with problem solving and advice. Including me
Vixen 2, metal ibex,Phoenix,sapphire,matrix 330 ,matrix 355 ,vortex and baby grand piano y25 relayer.
Trigger tecs,leupold crossbones and nikon bolts.
Zombie slayers and mostly swat broadheads.
Trigger tecs,leupold crossbones and nikon bolts.
Zombie slayers and mostly swat broadheads.
Re: Warranty Vixen's Limbs
Heck, I bought my first new Excalibur in the 90's when they offered a 5 year warranty, and still thought that was the case. Didn't even know they were now offering a lifetime warranty on new bows these days.Excalibur Marketing Dude wrote:Most people don't realize it by our full lifetime warranty was not offer until 2010, before that it was a 5 year warranty from the date of purchase. After that period warranty will be given at Excalibur's discretion for the lifetime of the original owner.
Re: Warranty Vixen's Limbs
It'll be the best $80 you ever spent.
The most important blood trail leads to the Cross...
Phoenix
HHA Optimizer
Hawke scope
Boo strings
Boo tuned trigger
Phoenix
HHA Optimizer
Hawke scope
Boo strings
Boo tuned trigger
-
- Posts: 4970
- Joined: Sun Nov 24, 2013 11:32 pm
- Location: Coquitlam, British Columbia
Re: Warranty Vixen's Limbs
Mike, I'll be happy to buy that old 'parts' bow from ya...for an appropriately low price. Peter, I may need to add a set of mag tipped limbs for a Vixen to my order.
Paul
Paul
You're only paranoid if everyone isn't out to get you.
Keep your friends close and your enemies closer.
My enemy's friend is also my enemy.
Keep your friends close and your enemies closer.
My enemy's friend is also my enemy.
-
- Posts: 13618
- Joined: Wed Sep 14, 2005 3:51 pm
- Location: Western Ky
Re: Warranty Vixen's Limbs
No thank you, i will get in back in Huntin mode this season. I heard several tick toters talkin yesterday about how they would have it easy this yr. I am goin to ease them right over into the freezer
Re: Warranty Vixen's Limbs
.....Way to go Mike....don't let that Paulaboutform talk you out some well performing Vixen parts for pennies on the dollar....he's a bad, bad, bad man!vixenmaster wrote:No thank you, i will get in back in Huntin mode this season. I heard several tick toters talkin yesterday about how they would have it easy this yr. I am goin to ease them right over into the freezer
Anthony
In a tough situation and wonder where God is; ...the Teacher is always quiet during the test.
Anthony
A360 (l'Assassino)
AXE 340
Scorpyd DS (w/AeroCrank AD)
GRZ2
G1-NM335(On loan)
ZS,Ex
Spits
Vixenmaster Strings
Anthony
A360 (l'Assassino)
AXE 340
Scorpyd DS (w/AeroCrank AD)
GRZ2
G1-NM335(On loan)
ZS,Ex
Spits
Vixenmaster Strings
-
- Posts: 4806
- Joined: Thu Jul 30, 2009 5:06 pm
- Location: Ft. Worth, Texas
Re: Warranty Vixen's Limbs
amythntr wrote:.....Way to go Mike....don't let that Paulaboutform talk you out some well performing Vixen parts for pennies on the dollar....he's a bad, bad, bad man!vixenmaster wrote:No thank you, i will get in back in Huntin mode this season. I heard several tick toters talkin yesterday about how they would have it easy this yr. I am goin to ease them right over into the freezer
Anthony